CALL US ON 0488 827 272 TO BOOK YOUR FLIGHT

 

OR COMPLETE OUR ONLINE FORM

Frequently Asked Questions

DO I GET WET?

This is completely up to you.  It’s your choice to stay dry and hover above the water or take a dip.

CAN I TAKE MY OWN CAMERA?

Yes!, you will love the memories.

WHAT HAPPENS IF IT IS RAINING?

Rain doesn’t affect the parasailing trip. In fact some people really enjoy the experience.

WHAT IS THE BEST TIME TO GO?

We find early mornings before the winds get stronger.

HOW LONG DO I STAY IN THE AIR?

Your Parasailing time is 10 minutes.

DO YOU SELL GIFT VOUCHERS?

Yes we do. They are available for all our activities and are valid 12 months from the purchase date.

Please call us on 0488 827 272 and we will provide you with the details

DO I NEED TO BOOK IN ADVANCE?

Yes, as we do not have an office at the marina.  Call 0488 827 272 for urgent bookings

WHAT ABOUT CANCELLATIONS?

Port Stephens Parasailing reserve the right to reschedule bookings due to unsuitable weather conditions or any other unforeseen situation that may arise.

Bookings can only be made upon full payment.

48 hours notice must be given for any cancellation otherwise a 20% cancellation fee will be incurred. 100% cancellation fee will apply to cancellations within 24 hours of departure time.

DO I NEED TO WEAR A LIFE JACKET?

Yes everyone one on board needs to wear a life jacket.

WHAT ARE YOUR OPERATING HOURS?

Open Daily (Depending on weather conditions)
9am – 5pm
7am – 5pm (summer Holidays)
Closed Christmas Day.

WHAT IS YOUR DEPARTURE POINT?

Dock C, D’albora Marina, Nelson Bay

Look for our Boat!

CAN MY FRIEND COME ON THE BOAT AND WATCH ME PARASAIL?

We have limited seats on the boat.

Please ask about availability on the day and if there is room we take passengers for a small fee.

CAN YOU ACCOMMODATE SPECIAL NEEDS PASSENGERS?

We are flexible in our service to ensure everyone gets to experience parasailing in some form.

This includes persons with disabilities, children, youths and elderly.